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At Kalash Institute Australia (KIA), we are committed to providing clear and transparent information about fees and refunds. Your fees are protected, and eligible refunds will be processed in accordance with the circumstances outlined below.

Refundable Fees

The following circumstances may qualify for a full or partial refund of tuition fees:

Circumstance Refund
Provider Cancellation If KIA is unable to commence your course or ceases to offer the course, you will receive a 100% refund of all fees paid. The refund will be processed within 14 days.
Visa Refusal If your visa is refused, your fees will be refunded with a deduction of 5% of paid fees or AUD $500 (whichever is lower).
Cancellation More Than 28 Days Before Course Commencement You will receive a 100% refund of tuition fees.
Cancellation 14–28 Days Before Course Commencement You will receive a 50% refund of tuition fees.
Fees Paid for Future Terms Tuition fees paid in advance for future study terms will be refunded.

Non-Refundable Fees

The following fees and expenses are generally non-refundable:

  • Enrolment Fee: The AUD $250 application processing fee is non-refundable.
  • Issued Materials: Costs for books or digital learning resources that have already been provided to you are non-refundable.
  • Overseas Student Health Cover (OSHC): Any OSHC refund must be requested directly from your health insurance provider.
  • Late Cancellation: Tuition fees for the current term are non-refundable if you cancel less than 14 days before your course commencement date or after classes have commenced.

How to Request a Refund

Students who wish to request a refund must submit a written request to KIA along with any required supporting documentation.

KIA will assess each refund request in accordance with this Refund Policy and notify the student of the outcome.

Refund requests should be submitted to admissions@kia.edu.au

Important Information

Refunds are subject to the terms and conditions of this policy and any applicable Australian regulatory requirements.

Students are encouraged to review this policy carefully before making payments or submitting a cancellation request.

If you have questions about your fees or eligibility for a refund, please contact KIA for assistance.

Have questions about fees or refunds?

Email to: admissions@kia.edu.au